Frequently Asked Questions
Everything you need to know before renting with JumpHouse Inflatables & Games. If you don’t see your question below, our team is happy to help.
📅Booking & Payment
We accept multiple convenient payment options. Available payment methods will be provided during the reservation process, including card, check, and cash.
To reserve your inflatable, browse our available rentals online and submit a booking request or give us a call. Once your request is received, our team will confirm availability and finalize the details of your event. We recommend booking early, especially for weekends, holidays, and peak seasons.
We recommend reserving your rental as early as possible to ensure the best selection of bounce houses, water slides, obstacle courses, and games. While we do accept last-minute bookings when availability allows, popular dates can fill quickly.
We understand that plans can change. If you need to modify or cancel your reservation, please contact our team as soon as possible. We will work with you to find the best solution based on availability and weather conditions.
Safety is our top priority. If severe weather impacts your event, our team will work with you to determine the best option, including rescheduling when possible, within 24 hours. Light rain does not always require cancellation, but decisions are made based on safety conditions as occupants/individuals cannot use equipment when it is raining.
🚚Delivery & Setup
Our professional delivery team arrives in a JumpHouse company truck, sets up the equipment safely, secures it, tests everything, and returns after your event to pick up. You don’t have to lift a finger.
Setup time depends on the size and type of rental. Most inflatable setups take approximately 20–45 minutes. Larger attractions may require additional time.
Our inflatables can typically be set up on grass and other suitable surfaces. Some rentals may also be available for use on concrete or other surfaces with proper anchoring. Contact our team to discuss your specific location.
🎉Rentals & Equipment
If it is not reserved already, you may add an additional day cost depending on availability and prior booking. Our team will work with you.
Absolutely. Every inflatable is cleaned, sanitized, and inspected. We take pride in providing safe, clean, and high-quality equipment for every event.
Yes, JumpHouse Inflatables & Games carries insurance to help provide peace of mind for our customers and event locations.
Capacity depends on the size and type of inflatable. Our team will be there to answer any questions you may have about specific inflatables, games, obstacles course, and more.
Yes, if availability allows. Contact our team as soon as possible if you would like to add additional equipment to your reservation.
📍Service Area
We proudly serve Central Ohio and surrounding areas within a 75-mile radius. Delivery availability depends on your event location and rental requirements. A map can be found on our website homepage.
Delivery fees may vary based on location and distance from our service area. Contact us with your event address for specific details.
If you have any other questions, please feel free to call us any time at: 614-309-6930